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Tradersburg




Order Returns

Order Returns

Order Returns

Return Policy

We are a multi-million vendor site dealing with different suppliers in and outside Zimbabwe, for easier coordination should you have a problem with the quality or specification of any product/s, please follow this link, and also go through our return POLICY as provided.


Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned

In order for the Goods to be eligible for a return, please make sure that:

  • The supply of Goods made to Your specifications or clearly personalized
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.


Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address 41 Bexley Circle Southerton Harare Zimbabwe We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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